Overview
At LeCubeClothing.com, we want you to be thrilled with your purchase. If you’re not fully satisfied, we offer a hassle-free return process.
1. Eligibility for Return Items are eligible for return within 07 days of receiving your order, provided they meet the following criteria:
The item is unused, unwashed, and in its original condition.
It includes all original tags and packaging.
Proof of purchase (order number or receipt) is provided.
2. Non-Returnable Items
Certain items cannot be returned, including:
Intimate apparel, such as lingerie and swimwear, for hygiene reasons.
Items marked as “Final Sale.”
Customized or personalized products.
3. How to Initiate a ReturnTo start a return, please contact our customer service at lecubecloth@gmail.com or call +8801711659324 with your order details. We’ll provide instructions for returning the item upon approval.
4. Return Shipping
The customer is responsible for the return shipping costs unless the item is defective or the return is due to our error.
We recommend using a trackable shipping method to ensure the item reaches us safely.
5. Refund Process will start once we receive and inspect the returned item, we will process your refund:
Refunds are issued to your original payment method within 7-10 business days.
Original shipping fees are non-refundable unless the return is due to a product defect or our error.
6. Damaged or Defective ItemsIf you receive a damaged or defective item, please contact us within 48 hours of receiving your order. We’ll arrange a replacement or a full refund, including shipping costs.
7. Contact Us For questions or assistance with returns, please reach out to our customer service team, Email: lecubecloth@gmail.com
Phone: +8801711659324